How it works
From booking to folded laundry at your door, here's what happens and when you're charged.
Book your pickup
Fill out the short order form with your contact details, pickup address and any care notes, then choose a 30-minute window that fits your day.
Reserve with a $15 hold
We place a temporary $15 hold on your card through Stripe. It isn't a charge, and it's released when your final charge is made.
Bag it and set it out
On pickup day, put your laundry in any bag and leave it outside your door, or hand it to your driver. You'll get an email when they're on the way.
We wash, dry and fold
Your laundry is weighed, washed, dried and neatly folded at our partner laundry facility.
Charged once it's weighed
Your saved card is charged automatically for the final weight and any bedding, and you get an itemized receipt. No invoices to chase.
Delivered to your door
Fresh, folded laundry comes back to your doorstep, usually within 24 hours, with a photo when it's delivered.
Need to change plans? Use the "Reschedule or cancel" link in your confirmation email at least 4 hours before your pickup window. Cancelling releases the $15 hold.
Ready when you are
Pick a 30-minute pickup window, leave the bag at your door, and we'll handle the rest.
Book a pickup