Questions and answers
Can't find what you need? Call (720) 445-6817 or email hello@sunshine-suds.com.
How does pickup and delivery work?
Book a 30-minute pickup window online, Monday through Friday between 9 AM and 5 PM. We pick up your laundry, our partner laundry facility washes and folds it, and we bring it back to your door. You'll get an email when your driver is on the way and a photo when your order is delivered.
Do I need to be home?
No. Leave your laundry at your door and add any gate codes, pet notes or drop-off instructions when you book.
What areas do you serve?
South Lake County, Florida: Clermont (including the Lake County side of Four Corners), Minneola, Groveland, Mascotte, Montverde and Howey-in-the-Hills, plus Astatula, Yalaha, Okahumpka and Leesburg, and in West Orange County: Winter Garden, Ocoee, Windermere and Gotha. See every ZIP code we serve.
How much does it cost?
- Wash & Fold (Standard): $3.50/lb
- Wash & Fold (Same-Day Rush): $4.00/lb, pickup by 10am
- Wash & Fold orders have a 15 lb minimum.
- Comforter / Blanket (Twin / Full): $20
- Comforter / Blanket (Queen / King): $30
- Bed Sheet Set Twin/Full: $24
- Bed Sheet Set Queen/King: $27
- Duvet Cover Twin/Full: $15
- Duvet Cover Queen/King: $20
- Specialty items, like a large area rug or pet bed: $15–$30, quoted once we see the item
Pickup and delivery are included. Work out your price.
Is there a booking fee?
No. When you book, we place a temporary $15 hold on your card to reserve your pickup window. It isn't a charge. We release the hold when your final charge is made.
When is my card charged?
After your laundry is weighed at our partner facility. Wash & Fold is charged by weight, and bedding and specialty items are charged at their flat price. You'll get an itemized receipt.
How fast will I get my laundry back?
Standard orders are usually back within 24 hours. For same-day service, choose Same-Day Rush and book a pickup before 10 AM.
Can I change or cancel my pickup?
Yes. Use the "Reschedule or cancel" link in your confirmation email. Please make any changes at least 4 hours before your pickup window. If you cancel, your $15 hold is released and you won't be charged. Your bank may take 1–3 business days to remove the pending hold.
Do I need to sort my laundry?
No. If you have special care requests, such as fragrance-free detergent or an item to keep separate, write them in the Care Specifications & Notes box when you book.
Do you take delicates or dry cleaning?
Not right now. We offer Wash & Fold, bedding, and specialty items quoted on inspection.
How do I pay?
By card through our secure Stripe checkout when you book. The final charge goes to that same card.
Get your Saturday back
Pick a 30-minute pickup window, leave the bag at your door, and we'll handle the rest.
Book a pickup